Help after launch
Ask about one-off changes or an ongoing arrangement for your site. We confirm the platform and access, then put the included work, response expectations, and cost in writing.
- Service, staff, hours, and contact information updates.
- New pages and changes to existing content.
- Form checks and troubleshooting.
- Software updates and backups where included in the agreement.
Customer follow-up
If website inquiries need a better handoff, we can help set up acknowledgements, reminders, or a customer email list. See customer follow-up email setup for the scope.
Ongoing support is a separate service. Sending an inquiry does not start a subscription or authorize charges.
Ask about website support
Or email hello@shinerops.com.
